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Pros: "We have a tremendous delay with the first flight, the crew In the TERMINAL was Superb arranged and guided us straight for the relationship flight. The crew in the flight I didn't even found."
Drawbacks: "by far the most stupid customer service Reps I have seen in both equally phone center and issue of sale"
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Drawbacks: "My wifes seat kept reclining and wouldn't lock in place. My seat would not recline and was locked in upright position which was not comfortable when seeking to snooze plus seat in from was reclined inside your confront."
Cons: "I did not like The truth that we by no means manufactured it to Hamburg. The greater I do think about he experience, the madder I get.
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Drawbacks: "I reserved my seats for all my Places . And paid for that in advance. TURKISH airline refuse to give me the same seats they usually explained this not exceptable for them . I was extremely mad ."
Execs: "the movie controller within the headrest with the seat in advance of me. you can see the flight sample, speed, temperature outdoors together with other specs, which were intriguing."
Pros: "The 7 hr journey to Copenhagen was rough. The seats are as well close jointly. My knees strike the seat before me even with out reclining. If the seat before me reclined the Tv set screen was 6” away from my confront. It had been close to difficult to obtain out of your seat."
Disadvantages: "Staff members not attentive to customer requires. I asked for the blanket as well as stewardess by no means came back to me."
Our seating on board the aircraft was Fortunately superior Which explains why I rated Comfort as Ok. We were saddled with yet another hold off once the flight still left the gate and taxied Discover More briefly down the runway and after that sat there for almost an hour or so. My suggestions to enhance customer fulfillment dependant on my experience would come with the following one. Provide extended alerts for passengers travelling especially if the predicted hold off is understood to the airline over two hours right before scheduled flight time. two. Enhance seating inside the waiting around areas near all Delta gates. 3. Re-orient all personnel in right boarding process and using all offered methods adequately to deliver crystal clear and intelligible (not rushing) overhead audio messaging and current boarding standing prompts on displays. 4. Preserve or replace audio products official statement if needed to support increase quality of audio messaging in all boarding areas."
Disadvantages: "The hamburg new york per schiff flight and crew were terrific. But I had been not able to choose my seat because I procured an overall economy flight. I was very uncomfortable. But I used to be luck that that individuals which were sitting with me were being wonderful."
Drawbacks: "I was not in a position to decide on my seat even though I bought my ticket some time again. Seat assignments got within the gate and we were hardly ever given a real cause of this.